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Partner Content
Avoid a risky ‘big bang’ ServiceNow deployment with Accelerate IT Solutions’ staged approach
Staged ServiceNow deployments minimise risk, cost, and change fatigue.
Aug 28 2024 3:17PM
Defence turns to ServiceNow to aid ERP uplift
Hands vendor $62 million since January.
Jul 12 2024 6:35AM
National Archives to check health of its 15 service desks
Run on ServiceNow.
Jul 3 2024 6:44AM
Aged Care pilots ServiceNow for labour management
Aims to speed up an "extremely convoluted" process.
Jun 14 2024 5:51AM
Gold Coast Hospital and Health Service shares its digital workflows
Podcast: Partners with other Queensland health services to share, scale and port internally developed solutions.
Apr 2 2024 6:07AM
Officeworks builds staff safety apps
On ServiceNow.
Oct 17 2023 1:27PM
Optus scopes GenAI additions to ServiceNow
As it builds out its B2B customer experience.
Oct 12 2023 6:49AM
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Rio Tinto adds Workday, ServiceNow to HR transformation architecture
Targets rollout completion in September next year.
Aug 1 2023 11:58AM
IAG digitises staff movement processes
Completes latest iterative enhancement to ServiceNow-powered Radius platform.
Jul 27 2023 6:57AM
Promoted Content
Winning strategies for complaints and disputes management in financial services
The ability to manage complaints and disputes, in an effective and compliant manner, is critical to success.
Aug 15 2022 1:27PM
NAB automates DR management to recover its systems faster
As it continues to reduce number of critical incidents.
Jun 7 2022 6:52AM
Industry dept deploys protected ServiceNow platform in gov first
Phased rollout to 4000 staff in just six months.
May 27 2022 6:40AM
ANZ reaches halfway point on workforce systems overhaul
Global centralisation effort forges ahead.
May 26 2022 12:31PM
University of Adelaide deploys ServiceNow in service desk redesign
Processing times for student, staff requests drop.
Nov 22 2021 10:53AM
Officeworks takes ServiceNow across its IT, HR and facilities ops
As part of a broader "big investment in IT".
Oct 26 2021 12:35PM
NSW Health rethinks systems approach with vaccine platform
'Big CX learning' for agency focused on internal systems.
Oct 13 2021 6:47AM
NSW DCS to use ServiceNow as cluster-wide corporate services tool
Embarks on transformation program.
Sep 24 2021 6:55AM
NSW Health moves to ServiceNow vaccine management system
Progressively migrating hubs off in-house CoVax system.
Sep 21 2021 4:44PM
NBN Co overloaded its workforce scheduling system
Doubled user base, choked system capacity.
May 27 2021 2:39PM
Ardent Leisure digitises safety checks at Dreamworld
Pilots an IoT system.
May 20 2021 6:51AM
