Spotlight on State Government
When it comes to how Australians consume and experience public sector services in the digital age, no jurisdiction touches more lives through more organisations than state and territory governments.
In more ways than one, it’s fair to say that 2019 was the year that Canberra woke up to the rapid advances and leadership shown by state governments in busting siloes and realising connected service delivery, not least through the creation of Services Australia.
And while NSW might deservedly bask in the fact the Feds now see it as an IT exemplar, the truth is there are great projects happening right across the states and territories that deserve to be recognised and celebrated for the public good they deliver.
Be it digital licensing, enhancing the public health system, improving public transport and citizen safety or just removing friction and frustration from life events like spanning births, deaths and marriages, state government IT shops are delivering in spade.
Last year the iTnews Benchmark Awards decided to celebrate excellence in state government technology in its own right and this year we’re proud to say the category is stronger than ever.
As the judges assess the entries to make the difficult decision on this year’s winner, here are the finalists that caught the eye of the iTnews team.
The winners will be revealed at the Benchmark Awards ceremony in KPMG’s Sydney office at Barangaroo on March 5.
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Avoid a risky ‘big bang’ ServiceNow deployment with Accelerate IT Solutions’ staged approach
NSW gov to upgrade 5000 RFS vehicles with Starlink
Announcing the inaugural iTnews Benchmark Awards: Security 2024
Defence turns to ServiceNow to aid ERP uplift
National Archives to check health of its 15 service desks
NSW gov's $300m regional mobile program delivered less than two percent of target
Vic gov supplier bank details altered in cyber attacks
NT finds its next digital government executive
Aged Care pilots ServiceNow for labour management
WA council found running entire IT infrastructure on one server
Vic gov to consolidate cyber security buying power
Gold Coast Hospital and Health Service shares its digital workflows
In pictures: The 2024 iTnews Benchmark Awards winners
Service NSW looks for new CDO
More than 275 AI and automated decision tools in NSW public sector
NSW government intervenes on digital parking fine system
WA Education software rollout starts soon
SafeWork NSW's 20-year-old IT system constrains data-based decisions
Announcing the 2024 iTnews Benchmark Award Finalists
