Spotlight on Federal Government Spotlight on Federal Government

Governments everywhere have come to realise that digital service delivery can be both more effective and less costly.

Which is why Australia’s Federal government established the Digital Transformation Agency to pave the way for an aggressive push into digital services.

iTnews has chronicled the resulting stream of new initiatives that change the way citizens and businesses work with government.

For this year’s benchmark we received entries from federal agencies detailing such efforts and showcasing how Canberra is not just talking technology, but using it to deliver outcomes that matter for Australians.

NBN Co picks September 2025 for higher-tier plan changes

NBN Co picks September 2025 for higher-tier plan changes

After six months of consultation with retail service providers.
Sep 5 2024 3:36PM
NBN Co says it upgraded 10,000 customers to fibre in a single week

NBN Co says it upgraded 10,000 customers to fibre in a single week

Take-up and demand "well within" expectations.
Aug 13 2024 12:08PM
ACCC shifts support for broadband tax on 4G and 5G fixed wireless

ACCC shifts support for broadband tax on 4G and 5G fixed wireless

After years of rebuffing lobbying efforts.
Jul 30 2024 6:26AM
TfNSW to become largest user of NBN non-premises fibre

TfNSW to become largest user of NBN non-premises fibre

Connecting traffic lights and CCTV cameras.
Jun 4 2024 3:43PM
NBN Co sees influx of customers into residential gigabit tier

NBN Co sees influx of customers into residential gigabit tier

Posts largest quarterly increase in users in three years.
May 29 2024 5:50PM
NBN Co to fibre new estate on Sydney's outskirts

NBN Co to fibre new estate on Sydney's outskirts

Intends to enable a smart community setup.
May 21 2024 6:25AM
NBN Co starts talking about 2Gbps plans

NBN Co starts talking about 2Gbps plans

Also signals potential upload speed boost for 'ultrafast' tier.
May 16 2024 3:02PM
NBN Co hits 6050 fibre upgrades a week in the first 17 weeks of the year

NBN Co hits 6050 fibre upgrades a week in the first 17 weeks of the year

Quickly moves from 197,000 to "over 300,000" completions.
May 2 2024 6:33AM
NBN HFC users can expect a speed boost from May 1

NBN HFC users can expect a speed boost from May 1

Wholesale speed caps being removed.
Apr 8 2024 6:20AM
Gigabit NBN services boosted by flat-rate pricing

Gigabit NBN services boosted by flat-rate pricing

SamKnows data shows performance uptick.
Mar 27 2024 2:02PM
Optus, TPG stop servicing 50Mbps customers with higher plans

Optus, TPG stop servicing 50Mbps customers with higher plans

As bandwidth offset benefits come to an end.
Mar 15 2024 6:37AM
NBN Co wants to boost its 100/20Mbps tier to 500/50Mbps

NBN Co wants to boost its 100/20Mbps tier to 500/50Mbps

Proposes to shake up all three top-tier plans.
Mar 5 2024 7:12AM
NBN Co receiving more fibre orders than it can connect

NBN Co receiving more fibre orders than it can connect

As number of customers upgraded to fibre approaches 200,000.
Feb 8 2024 11:23AM
Tower could be cantilevered over Telstra exchange

Tower could be cantilevered over Telstra exchange

Under NSW proposal.
Jan 31 2024 11:53AM
NBN Co turns to AI to improve network management

NBN Co turns to AI to improve network management

Improving service quality and reliability.
Jan 11 2024 10:00AM
Interactive boosts UCC Coffee’s network to optimise employee experience

Interactive boosts UCC Coffee’s network to optimise employee experience

UCC Coffee faced many challenges adapting to the pandemic and then the post-lockdown world.
Dec 13 2023 1:21PM
From Spartan Secrets to Quantum Challenges: Encryption Unveiled

From Spartan Secrets to Quantum Challenges: Encryption Unveiled

From ancient secrets to quantum frontiers, safeguarding our digital world's secrets in an ever-evolving landscape of privacy and security.
Nov 13 2023 10:58AM
NBN Co sets no new fibre take-up target

NBN Co sets no new fibre take-up target

Despite metric being "fundamental" to achieving its service ambitions.
Nov 9 2023 5:04PM
NBN Co to upgrade 53,000 underperforming FTTN users to fibre

NBN Co to upgrade 53,000 underperforming FTTN users to fibre

By the middle of 2024.
Nov 9 2023 4:05PM
NBN retailers put under watch as price model shifts

NBN retailers put under watch as price model shifts

Translation of new wholesale pricing being closely observed.
Nov 2 2023 12:51PM

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