Governments everywhere have come to realise that digital service delivery can be both more effective and less costly.
Which is why Australia’s Federal government established the Digital Transformation Agency to pave the way for an aggressive push into digital services.
iTnews has chronicled the resulting stream of new initiatives that change the way citizens and businesses work with government.
For this year’s benchmark we received entries from federal agencies detailing such efforts and showcasing how Canberra is not just talking technology, but using it to deliver outcomes that matter for Australians.