qualtrics
Woolworths centralises its customer research operations
Underpinned by Qualtrics software.
Jul 4 2023 12:02PM
Airtasker turns to Qualtrics in brand transformation
Opens up consumer insights.
May 24 2023 6:57AM
SAP explores Qualtrics stake sale
Refocuses on cloud business.
Jan 27 2023 9:40AM
Flight Centre looks to boost customer retention across corporate brands
Deploys Qualtrics under enhanced 'voice of customer' program.
Nov 4 2022 6:54AM
Volkswagen Australia turns to Qualtrics to understand customer insights
Data helped sell out one vehicle model within 12 hours of launch.
Apr 19 2021 12:54PM
Mitsubishi Motors Australia invests in CX platform
Automates processing of 60,000 pieces of feedback.
Nov 23 2020 6:46AM
SAP to spin off Qualtrics, partly unwinding $11 billion buy
After acquiring the company less than two years ago.
Jul 28 2020 6:19AM
Australia Post road tests its transformation scope with staff first
Uses the same software to manage COVID-related fatigue.
Jul 13 2020 6:54AM
Sigma Healthcare digitises pharmacy order system with SAP stack
Orders no longer faxed in.
Jun 26 2020 11:59AM
Telstra asks its 30,000 employees what they really think with 'experience pulse'
Insources, digitises and uplifts staff satisfaction surveys.
Jun 17 2019 7:00AM
Qantas opens throttle on 'Voice of the Customer'
Brings all customer feedback instances across airline ops onto single platform.
Jun 14 2019 7:15AM
SAP swoops on Qualtrics before float
Takes out customer metrics specialist.
Nov 12 2018 3:17PM
